Yes, with 2 month lead-time on average.

When you capture images or video using the photo button on your Remmie device or your mobile device or tablet, they are automatically stored on the device. Information is stored in the physical memory “photo gallery” of the phone/tablet that patients use, along with all photos taken with the phone/tablet. Information of the person using the otoscope is also stored in a HIPAA-compliant cloud accessible by the account owner only in accordance with HIPAA.

Two. English and Spanish.

Yes, different accounts can be created, for instance for each family member, up to 8 to use one App. You can switch between accounts, and they'll be separately accessible by the respective account owners. One user can also create different "Profiles" within each account. The Account owner will have access to all Profiles.

Remmie Care is more specialized for ENT conditions, with high fidelity imaging, pediatric and ENT usability, and AI assistance (eardrum finder and image qualifier) to enable accurate photos by families and a data service portal for clinicians to access. Assessment can be either asynchronous or synchronous, lower price, ease of use for clinician and patient, with reimbursement codes for visits previously not possible online. TytoCare is a handheld solution for home and in clinic that enables clinicians to conduct medical exams from anywhere for accurate diagnoses – e.g., listen to heart and lung sounds, look into the ear canal, throat, blood pressure, blood oxygen levels, and is only synchronous. Remmie Care has a lower price point than TytoCare and works directly with specialized providers for acute, chronic ENT conditions reducing the burden on ER and post op ear tube surgery from the comfort of your home connected to certified clinicians.

You can also upload images from other otoscopes—not just Remmie.

When you capture images or video using the photo button on your Remmie device or your mobile device or tablet, they are automatically stored on the device. 
Information is stored in the physical memory “photo gallery” of the phone/tablet that patients use, along with all photos taken with the phone/tablet. Information of the person using the otoscope is also stored in a HIPAA-compliant cloud accessible by the account owner only.

Yes, different accounts can be created to use one App. You can switch between accounts, and they'll be separately accessible by the respective account owners. One user can also create different "Profiles" within each account. The Account owner will have access to all Profiles.

All our clinicians are fully licensed and have extensive experience in their respective fields. They are carefully selected based on their qualifications and expertise.

Yes, you can either be assigned a clinician, or if your physician is signed up through Remmie Care, you’ll be able to use them or their provider network. If your provider is not listed through Remmie Care, you can email yourself a report and send it to your physician.

You can use our device at any time of the day, but your clinician isn’t required to respond in under 24 hours after the time of submission.

Remmie Care is our new service that offers advanced features of the Remmie app. You can take photos anytime, include more information regarding your symptoms and get health suggestions about your condition from a board-certified clinician.

There is a maximum of 10 submissions per day. However, it could take your clinician up to 24 hours to respond to each submission regardless of how many submissions you send.

The Remmie app supports English and Spanish. We do not have a separate translator or translation service available.

Remmie will send a summary report back to you via email in PDF, so you can upload to your MyChart or share with anyone of your choice.

You will need to speak to your physician regarding your connection to myChart. They may or may not have that capability in their practice.

No, Remmie Care is only a platform that can connect you with telehealth professionals or your physician to help diagnose ear-nose-throat conditions. You will still need to speak to or see your physician to receive any prescriptions or care plans your clinicians might suggest.

We can’t guarantee earlier than 24 hours. However, if the diagnosis is critical, you may need to take a trip to urgent care.

The Basic Plan includes a Remmie 4 device and a 30-day free trial of Remmie Care.
If you enjoy Remmie Care, you can always upgrade your plan in the Remmie App!

You will need to go to Remmiehealth.com to purchase the Remmie Care service. It is not included in the device like it would be if you received it from a physician or purchased it from our RemmieHealth.com site.